Yes, we welcome you to come see our showroom in Houston where you can see our products and work with our design team.

Each of our plaster pieces is individually crafted by hand, making it inherently one of a kind. Even when created from the same design concept, the hand applied nature of the materials ensures that no two pieces are exactly alike.

SegretoStone is a proprietary hand applied plaster with added fiber for durability. It offers the beauty of plaster with the functionality of stone.

Yes, light and non-fragile items and paint ships across the United States via trusted carriers, with shipping availability noted under each order.

For oversized or delicate pieces, please inquire directly for options.

Contact us for an international shipping quote.

Paint orders ship within 3 to 4 business days, while custom colors may require additional lead time.

In stock pieces typically ship within 7 to 14 business days.

Custom or special order items generally have a lead time of 6 to 16 weeks, depending on the size, complexity, and production schedule of the piece.

Every order is securely packaged to minimize movement and protect against temperature extremes. For summer or winter deliveries, we recommend receiving shipments promptly to avoid exposure.

Please contact us within 48 hours of delivery with photos and we will work quickly and efficiently to replace or resolve any issues.

Please contact us as soon as possible and we will work quickly to resolve the issue.

Yes! Local pickup is available and you will be notified once your order is ready.

Yes, registered trade professionals may apply for access to exclusive trade pricing and services here.

All custom, made to order, or hand finished items and paint are non-returnable and non-refundable once production has begun.

Once an order has been entered into production
or shipped, it is considered final, non-returnable,
and non-refundable.

Due to the custom and delicate nature of our pieces, all sales are considered final unless damaged in transit.

Select in stock item returns may be considered case by case and are subject to a 30% restocking fee. Return shipping is the client’s responsibility.

All payments made through our website are processed using secure, encrypted technology to protect your personal and financial information. We partner with trusted payment processors and we never store full credit card details on our servers.

Your privacy and security are a top priority.

You may purchase a sample in your selected color range from our curated palette. You can also provide a Sherwin Williams or Benjamin Moore color reference, and we will pull options that complement that tone for review. This allows you to preview the finish in your space beforehand.

Each item and color is hand finished and carefully photographed, but screen settings and lighting can affect how color and texture appears.

For the best results for paint colors, we recommend ordering a paint swatch or a sample quart before committing to full gallons.

Absolutely! Our team of color experts is delighted to guide you through the selection process or create a custom Segreto shade tailored to your vision.

You’re welcome to visit our showroom to talk directly to one of our experts. We also offer custom color matching from shipped fabric swatches or surface samples. Please note that a charge applies based on the quantity of quarts used in the matching process.

Consultation fees apply when developing full color schemes or design palettes.

We carry a mix of ready to ship and made to order pieces. Availability is noted on each product listing.

Every can of SegretoPaint is freshly made to order for the highest quality, with ingredients always in stock for a quick turnaround.

Yes, many of our pieces can be tailored in size, color, and finish. Please contact us for custom quotes.

Yes, artificial and natural lighting, flooring, and surrounding elements can affect the perception of a color. We recommend ordering samples before purchasing a full size. We offer sample quarts and hand painted swatches in latex flat so that you can see the true depth, tone, and finish in your space and lighting.

We offer a curated selection of high performance finishes to suit a variety of surfaces and lifestyles.

Latex Flat
A true flat finish that minimizes imperfections and hides drywall texture. Best for ceilings or low traffic areas. It is easy to touch up, but less durable than other finishes.

Washable Matte
A velvety, low sheen finish that offers the look of a flat paint with enhanced durability. Ideal for high traffic areas, families with children, or anywhere you want an elegant but scrubbable surface; it is perfect for walls and ceilings.

Acrylic Enamel
A low-VOC, water based enamel with a soft satin glow. Durable and smooth, this is a top choice for trim, cabinetry, doors, and furniture anywhere you want durability without high shine.

Semi-gloss Oil
A refined oil based finish with a lower luster than typical semi-gloss paint, making it a beautiful companion to plastered or eggshell finished walls. Often used on cabinetry and trim where a luxurious, classic sheen is desired.

Chalk Paint
A soft matte chalk style finish developed for furniture makeovers and small scale decorative projects. This paint is designed for easy application, minimal prep, and a beautiful vintage inspired result. It can be sealed with wax or topcoat for added durability.

Formulated with premium ingredients, our acrylic enamel paint is low-VOC and delivers a durable, beautiful finish while supporting a healthier environment for your home.

SegretoPaint has been formulated for interior walls, ceilings, cabinetry, trim, and furniture.

One gallon typically covers 400 square feet, though actual coverage may vary based on the surface’s texture and porosity.

Most Segreto colors achieve full, rich coverage in two coats. Some light tones may need only one, while deeper colors or finishes may require an additional coat for full depth.

You can calculate exactly how much paint you need using the paint calculator on each product page.

Primer may be necessary for new drywall or raw wood, switching from oil to acrylic paint, and dramatic color changes, such as dark to light or vice versa.

We are happy to help you determine the right prep for your specific project.

Yes, SegretoPaint is designed for both professionals and DIY enthusiasts. For the best results, we recommend using high quality brushes and rollers.

Latex and acrylic enamel paints are dry to the touch in about 1 to 2 hours and ready for a second coat in about 4 to 6 hours, depending on ventilation and humidity.

Oil based paints typically dry in about 24 hours, depending on weather conditions, humidity, and room temperature.

Please note, that although paint may be dry to the touch, all finishes require additional time to fully cure.

Our washable matte, acrylic enamel, and semi-gloss oil finishes are durable and wipeable making them perfect for kitchens, bathrooms, and other high traffic areas.

Our fixtures do not include bulbs, but bulb types and wattage requirements are listed under each item.

Yes, for most made to order items, chain and cord lengths, finishes, and canopy details may be customized. Inquire before ordering.

Yes, many of our lighting fixtures are UL listed. Please refer to the product details or contact us for specific certifications.